Welcome to Semeqee.com, the online platform for our vocal school. At Semeqee, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
Please read this Privacy Policy carefully. By accessing or using our website, you acknowledge that you have read, understood, and agree to be bound by all the terms outlined in this Privacy Policy.
1. Information We Collect
1.1 Personal Information
We may collect personal information that you voluntarily provide to us when you:
- Register for an account
- Sign up for vocal lessons
- Complete forms on our website
- Subscribe to our newsletter
- Request information or assistance
- Participate in contests or promotions
This information may include:
- Name
- Email address
- Phone number
- Postal address
- Date of birth
- Payment information
- Voice recordings (for assessment purposes)
1.2 Automatically Collected Information
When you visit our website, our servers may automatically log the following information:
- IP address
- Browser type
- Operating system
- Referring website
- Pages visited
- Time and date of visit
- Time spent on pages
- Other statistics
1.3 Cookies and Similar Technologies
We use cookies and similar tracking technologies to collect information about your browsing activities. These tools help us provide you with a better, faster, and safer experience on our website. You can control cookies through your browser settings and other tools.
2. How We Use Your Information
We may use the information we collect for various purposes, including to:
- Provide, maintain, and improve our services
- Process transactions and send related information
- Send administrative information, such as updates, security alerts, and support messages
- Respond to your comments, questions, and requests
- Personalize your experience on our website
- Monitor and analyze trends, usage, and activities
- Detect, prevent, and address technical issues
- Develop new products, services, features, and functionality
- Comply with legal obligations
Your Privacy Rights Matter
We respect your right to control your data. You can access, correct, or delete your personal information at any time by contacting us directly.
3. GDPR Compliance
For users in the European Economic Area (EEA), we comply with the General Data Protection Regulation (GDPR). This means you have certain rights regarding your personal data, including:
- Right to Access: You can request copies of your personal data.
- Right to Rectification: You can request that we correct inaccurate information.
- Right to Erasure: You can request that we delete your personal data.
- Right to Restrict Processing: You can request that we restrict the processing of your data.
- Right to Data Portability: You can request that we transfer your data to another service.
- Right to Object: You can object to our processing of your personal data.
We process personal data based on legitimate interests or your consent. You have the right to withdraw consent at any time, without affecting the lawfulness of processing based on consent before withdrawal.
4. Data Security
We implement appropriate technical and organizational measures to protect the security of your personal information. However, please be aware that no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
Our security measures include:
- Encryption of sensitive data
- Regular security assessments
- Access controls and authentication procedures
- Secure network infrastructure
- Regular backups
- Staff training on data protection
5. Data Retention
We will retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When determining how long to keep your data, we consider:
- The amount, nature, and sensitivity of the personal data
- The potential risk of harm from unauthorized use or disclosure
- The purposes for which we process the data
- Whether we can achieve those purposes through other means
- Legal, regulatory, accounting, or reporting requirements
6. Third-Party Disclosure
We may share your information with third parties in certain circumstances:
- Service Providers: We may share your information with third-party vendors, service providers, contractors, or agents who perform services for us.
- Business Transfers: If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.
- Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities.
- Protection of Rights: We may disclose your information to protect our rights, privacy, safety, or property, or that of our users or others.
7. Children's Privacy
Our services are not intended for children under 16 years of age. We do not knowingly collect personal information from children under 16. If we learn we have collected personal information from a child under 16, we will delete that information promptly. If you believe we might have any information from or about a child under 16, please contact us immediately.
8. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
9. Your Choices
You have several choices regarding the use of your information:
- Account Information: You can review and change your personal information by logging into your account.
- Marketing Communications: You can opt out of receiving promotional emails by following the unsubscribe instructions in those emails.
- Cookies: Most web browsers are set to accept cookies by default. You can choose to set your browser to remove or reject cookies.
- Do Not Track: Some browsers have a "Do Not Track" feature that signals to websites that you do not want to have your online activities tracked. Our website currently does not respond to "Do Not Track" signals.
10. Governing Law
This Privacy Policy shall be governed by and construed in accordance with the laws of the country where Semeqee.com is registered, without regard to its conflict of law provisions.